Automatic scheduling of end customer interactions. Efficient dispatching and resource allocation by matching qualifications with work order type.
- Automatic customer bookings
- Available timeslots calculated
- Efficient dispatching
- Match qualifications
- Live schedule in system
- Planning work orders with map assistance
Reduce phone calls and other time consuming tasks and instead let the customers smoothly book their own timeslot for service delivery based on their schedule. With the new automatic booking module available timeslots are calculated based on specified parameters, such as length of installation and required skill sets, and presented to the customer through desired media. The system assists dispatchers and prevents assigning people to work orders without the right certifications for the job.